Important: This Privacy Policy applies to all tkok com services. By using the platform, you agree to this policy.
1
Introduction
Tkok com is an international online betting platform that places the highest importance on its members' privacy. This Privacy Policy ("Policy") explains how we manage your personal information.
By registering, logging in, or using any service on tkok com, you agree to this Privacy Policy. We want you to have a clear understanding of exactly what we do — and don't do — with your data.
Tkok com believes personal privacy is a fundamental right. That's why we never collect or use unnecessary data without your consent. This policy is written in plain, simple language so you can understand it without any hassle.
2
What Information We Collect
Tkok com may collect the following types of information:
Personal Identity Information
- Full name and date of birth
- Current Address & Nationality
- National ID or passport number (for KYC verification)
- Email Address & Mobile Number
Financial Information
- Mobile Pay/Nagad/Rocket account number (for transactions)
- Deposit & Withdrawal History
- Betting Activity Records
Technical Information
- IP Address & Device Information
- Browser Type & Operating System
- Usage Time & Patterns on the Site
- Cookie & Session Data
| Data Type |
Purpose |
Mandatory? |
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Mobile | Communication & Security Alerts | Yes |
| National ID Card | KYC & Anti-Money Laundering | Prior to Withdrawal |
| Payment Information | Transaction Processing | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
3
How We Collect Information
Tkok com collects your information in several ways:
- Directly from you: Information you provide via registration forms, KYC uploads, support chat, or email.
- Automatically: Through cookies, log files, and session tracking while you use the site.
- From Payment Providers: Transaction confirmation details from payment gateways during deposit and withdrawal processing.
- From Verification Agencies: From third-party KYC service providers for identity verification.
Our Commitment to Transparency: tkok com never collects information without your knowledge or consent. You are always informed before any sensitive data is collected.
4
Why We Use Your Information
Tkok com uses your information only for the following purposes:
- To set up and manage your account.
- To verify age and identity and maintain legal compliance.
- To securely process deposits and withdrawals.
- To prevent fraud, money laundering, and other illegal activities.
- To provide customer support and resolve complaints.
- To offer relevant bonuses and promotions.
- To protect members under our Responsible Gaming program.
- To troubleshoot technical issues and improve the quality of our platform.
Limitations: tkok com never shares your data with third parties for advertising purposes and does not sell data for profiling or targeted advertising.
5
Data Sharing Policy
Tkok com may share your information with third parties only in the following limited circumstances:
Service Provider Partners
Only the minimum necessary information is shared with trusted third-party providers for payment processing, KYC verification, and technical services. These providers are also bound by strict confidentiality agreements.
Legal Obligations
We may be required to share information with authorities under court orders, regulatory directives, or anti-money laundering laws.
Never shared
- To marketing or advertising agencies.
- To data brokers or information resellers.
- For any commercial purpose without your consent.
6
Cookies & Tracking
Tkok com uses cookies to enhance your browsing experience and ensure the platform functions correctly.
Cookie Type
- Essential Cookies: Maintaining login sessions and ensuring site security — disabling these may cause parts of the site to stop working properly.
- Performance Cookies: Used to identify which parts of the site are experiencing issues.
- Functionality Cookies: Helps remember your language preferences and settings.
- Analytics Cookies: Collects site usage statistics to help us improve our services.
Cookie Controls: You can disable cookies in your browser settings. However, disabling certain essential cookies may cause some features of tkok com to stop working.
7
Data Retention Period
How long tkok com retains your data depends on the type of information and applicable legal requirements:
| Data Type |
Retention Period |
| Account & Identity Information | 5 years after account closure |
| Transaction Records | Up to 7 years as required by law |
| Session & Log Data | 12 months |
| Cookie Data | Up to 2 years |
| Support Contact | 3 years |
Once the retention period expires, data is securely deleted or anonymized.
8
Your Rights
As a tkok com member, you have the following rights over your personal data:
Right to Access Your Information
You can request to know what information we hold about you. Submit a request through the Help Center and we'll respond within 30 days.
Right to Rectification
You can request corrections to inaccurate or outdated information. You also have the option to update certain details directly from your profile.
Right to Erasure
You may request data deletion after closing your account; however, certain information may need to be retained due to legal obligations.
Right to Object to Processing
You can object to the processing of your data for specific purposes.
Right to Data Portability
You may request a copy of your own data in a machine-readable format.
To exercise these rights Help Center Contact us or email support@tkokcom.app.
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Children's Privacy
Strictly Prohibited: tkok com does not provide services to anyone under 18 and does not knowingly collect any information from minors.
If a parent or guardian discovers that their child under 18 has an account on tkok com, please notify us immediately at support@tkokcom.app. We will close the account right away and delete all associated data.
10
Security Measures
Tkok com follows industry best practices to keep your data secure:
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Regular Security Audits: Regular testing conducted by independent cybersecurity experts.
- Firewall & IDS: Real-time threat detection and prevention systems.
- Staff Training: All staff are regularly trained on data protection practices.
Please note that no method of transmission over the internet is 100% secure. We encourage you to keep your password confidential and report any suspicious activity to us immediately.
11
Policy Changes
Tkok com may update this Privacy Policy as needed. When changes are made:
- The "Last Updated" date on this page will be revised accordingly.
- For significant changes, you will be notified via email or an on-site notification.
- Continuing to use the platform after any changes will be considered acceptance of the updated policy.
Check this page regularly to stay up to date with the latest Privacy Policy.
12
Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us through the following:
- Email: support@tkokcom.app
- Live Chat: Help Center Chat with us directly from this page.
Response Time: We typically respond to requests within 3–5 business days. For urgent matters, please use live chat.