Tkok com Terms & Conditions — Applicable to All Members

1 General Terms

Tkok com is an internationally licensed online betting platform. These terms and conditions ("Terms") constitute a binding agreement between tkok com and all of its members.

By creating an account, logging in, or using any service on tkok com, you are fully accepting these Terms & Conditions. If you disagree with any part of these terms, please do not use our services.

Tkok com reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any changes will be deemed as the member's automatic acceptance of the updated terms.

2 Account Registration

The following conditions must be met to register on tkok com:

• You must provide accurate and complete personal information — including your name, date of birth, address, and valid contact details.
• Each individual may only open one account. If multiple accounts are found belonging to the same person, all of them will be closed.
• Your account password must be kept confidential. Sharing account access with any third party is strictly prohibited.
• Any changes to the information provided at registration must be reported to tkok com immediately.

Identity Verification (KYC)

Tkok com follows international Anti-Money Laundering (AML) policies. Members may be required to submit identity verification documents — such as a National ID or passport — prior to withdrawal or after depositing above a certain threshold.

3 Age Verification

By registering, you confirm that you are at least 18 years of age. tkok com may request proof of age documentation at any time. Failure to provide such documentation will result in the account being temporarily suspended.

A note for parents — please restrict your child's access to your account and use parental control software to block online betting sites.

4 Deposits & Payments

Deposits on tkok com can be made via Mobile Pay, Nagad, Rocket, and other approved payment methods. Please keep the following in mind when making a deposit:

• Deposits must be made only from a payment method registered in your own name. Third-party bank accounts or mobile banking accounts are not permitted.
• A minimum deposit amount is set and may vary depending on the payment method.
• All deposits will be processed in Bangladeshi Taka.
• Tkok com does not charge any deposit processing fees, though your payment provider may apply their own charges.
• Tkok com may hold suspicious transactions for investigation and report them to the relevant authorities if necessary.

5 Withdrawal Policy

Tkok com is committed to returning winnings to members as quickly as possible. Regarding withdrawals:

• Withdrawals are typically processed within 1–3 business days.
• KYC verification must be completed before your first withdrawal.
• Withdrawals must be made through the same payment method used for the deposit.
• Withdrawals will be blocked if the wagering requirements attached to a bonus have not been met.
• Withdrawal requests for unusually large amounts may require additional verification.

6 Bonuses & Promotions

Tkok com offers bonuses and promotions from time to time. Each bonus comes with its own terms and conditions, which must be read carefully before acceptance.

Wagering Requirements

Most bonuses require you to place a specified number of wagers before withdrawing — this is known as the wagering requirement. For example, a 10x wagering requirement means you must wager ten times the bonus amount before a withdrawal can be made.

• Wagering must be completed before the bonus expires.
• Certain bet types may not count toward wagering requirements when using bonus funds.
• A member may not claim the same bonus more than once.
• If bonus abuse is detected, the member's winnings may be voided.

7 Betting Rules

It is your responsibility to be familiar with the rules of each market before placing bets on tkok com. The general rules are as follows:

Bet Acceptance & Cancellation

• Once tkok com accepts a bet, it generally cannot be changed or cancelled.
• Tkok com reserves the right to void any bet accepted at incorrect odds due to a technical error.
• Odds in live betting markets change rapidly once an event begins — this is completely normal.

If a Match Is Cancelled or Postponed

• If a match is cancelled entirely, bets are generally voided and stakes refunded.
• If a match is postponed and does not resume within 48 hours, the bet will be considered void.
• The same rules apply to matches cancelled due to weather, natural disasters, or political reasons.

Accumulator Bet

In an accumulator bet, if one event is cancelled, that selection is removed and the payout is recalculated based on the combined odds of the remaining events.

8 Prohibited Activities

The following activities are strictly prohibited on tkok com and may result in account closure as well as legal action:

• Match Fixing: Participating in match-fixing or betting using insider information to influence the outcome of any event.
• Multi-Accounting: Creating multiple accounts to abuse bonuses or manipulate the system.
• Bots & Automation: Using automated software to place bets or manage an account.
• Money Laundering: Using the betting platform as a vehicle for money laundering.
• Chargeback Fraud: Attempting to reclaim an original deposit after withdrawing winnings.
• Account Sale: Selling or transferring your tkok com account to a third party.

9 Account Closure

Tkok com reserves the right to temporarily suspend or permanently close a member's account at any time for the following reasons:

• Violation of the Terms and Conditions.
• Providing false or incomplete information.
• Participating in prohibited activities.
• Failure to complete KYC verification.
• Extended period of inactivity.

Upon account closure, any valid remaining balance (not linked to a terms violation) will be refunded. Members who wish to close their account may also contact the Help Center directly.

10 Privacy & Data Protection

Tkok com takes the protection of members' personal data very seriously. Our full privacy policy is published separately.

• Members' personal information is never sold to third parties.
• We may be required to share information with authorities under legal obligations.
• Member data is protected with SSL encryption.
• Details on cookies and tracking are available in the Privacy Policy.

To access, update, or request deletion of your data, please Help Center Contact us.

11 Responsible Gaming

Tkok com believes betting is for entertainment, not dependency. We encourage all members to play responsibly.

Available Protection Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Lock your account for a set period of time.
• Reality Check: Receive periodic reminders to keep track of your playing time.
• Cooling-Off Period: Temporarily restrict your account activity when you need a break.

If you feel that betting is having a negative impact on your life, please contact our Responsible Gaming Read the page and contact support for assistance.

12 Dispute Resolution

In the event of a dispute between tkok com and a member, we will first seek to resolve the matter through direct discussion.

• All complaints must be submitted through the Help Center.
• Tkok com will respond within 7 business days.
• If a resolution cannot be reached by mutual agreement, the matter will be settled through independent arbitration.
• Tkok com's decisions shall be considered final unless ruled otherwise by an international arbitration court.